Information, Terms & Conditions

Contact
seaurchindesigns@gmail.com

Privacy Statement
Sea Urchin Design is committed to ensuring the privacy of your personal information and does not disclose your details to any third parties.

Payment
All payments are securely processed through PayPal – Sea Urchin Design do not collect or hold any credit card or other personal banking details. Payment can be made with your PayPal account, with your credit card or debit card – processed securely by PayPal, or by bank deposit with prior arrangement from Sea Urchin Design.

Shipping
Australia: We send our products via Australia Post. Shipping and handling may take between 7-12 business days after your payment has been confirmed. International: We ship to anywhere in the world, overseas shipping charges apply. Prices are calculated automatically for you at checkout. We use Australia Post to send our products to you, wherever you are. Shipping and handling may take between 10-17 business days after your payment has been confirmed.

Returns
You may return a product that you have purchased from Sea Urchin Design at any time if the product is faulty or different from how it was described or shown. You should contact Sea Urchin Design prior to the return of such items to let us know your reason for return. We will happily offer a refund or exchange if appropriate.

The exchange of any items purchased from Sea Urchin Design can be exchanged at any time if returned unused, in their original condition with proof of purchase. The only exception would be for discontinued or one of a kind stock, in which case we would offer a suitable alternative.

Intellectual Property
Unless otherwise noted, all content on seaurchindesign.com.au is owned by Sea Urchin Design and is protected by copyright laws. Reproduction of part or all of the contents in any form of the website is prohibited unless written authorization has been obtained from Sea Urchin Design.

Product Care
If you have any queries about fabric care, please contact us. Cushion Inserts: Inserts are filled with 100% PET fiber, which is derived from recycled water bottles, with each insert saving approximately 25 bottles from entering landfill. They look and feel similar to a high-grade polyester cushion insert, but have a greater resilience rating and will last for much longer. Care instructions: machine wash, line dry.